File types and external devices that work on FydeOS
FydeOS can use the following file types, external devices, and cloud storage systems.
Note: If you’re using your FydeOS device at work or school, some devices or files might not work with your FydeOS device. For more help, contact your administrator.
File types
- Microsoft Office files: .doc, .docx, .xls, .xlsx, .ppt (read-only), .pptx (read-only).
- Media: .3gp, .avi, .mov, .mp4, .m4v, .m4a, .mp3, .mkv, .ogv, .ogm, .ogg, .oga, .webm, .wav
- Images: .bmp, .gif, .jpg, .jpeg, .png, .webp
- Compressed files: .zip, .rar
- Other: .txt, .pdf (read-only; you won’t be able to edit these files)
External devices
Compatible accessories for FydeOS
FydeOS can connect to the following devices:
- MTP devices (can read & write files)
- USB keyboards (Windows and Mac versions)
- USB mice with the following features: left button, right button, scrollwheel
- USB hubs
- Certain Bluetooth devices
- Monitors with DisplayPort, DVI, HDMI, or VGA connections
- USB, DisplayPort, and HDMI audio devices
- Headset with a 3.5 mm jack
- Webcam with a USB cable
- MP3 player or mobile phone with a USB cable (can be used for charging)
- Huawei mobile dongle
Codecs
| Container | Video codec | Audio codec |
|---|---|---|
| ogv | Theora | — |
| webm | VP8VP9 | OpusVorbis |
| mp4 | H264 | — |
| MPEG4 | — | |
| mov | MPEG4 | — |
| H264 | — | |
| avi | MPEG4 | MP3 |
| DIVX | MP3 | |
| XVID | MP3 | |
| 3gp | H264 | AAC |
| MPEG4 | AAC |
Important: AMR and GSM are no longer supported on FydeOS.
Filesystems
You can access files on external devices connected to FydeOS if they use the following types of filesystems:
- FAT (FAT16, FAT32, exFAT)
- HFS+ (read-only on journaled HFS+)
- ISO9660 (read-only)
- MTP
- NTFS
- UDF (read-only)
Storage devices
- USB hard drives and thumb drives
- USB CD-ROM and DVD-ROM drives (read-only)
Remove a storage device safely by clicking **Eject **.
Note: If your FydeOS device has an SD card slot, you can also use an SD or microSD card. MicroSD cards can be used in full-sized SD card slots with an adapter.
Cloud storage
FydeOS work with cloud file systems, like SMB. To connect to an SMB file share:
- In the corner of your screen, select the Launcher > **Up arrow **.
- Open Files.
- In the top right, select **More **.
- Select Add new service > SMB Shares.
- A window will open. Select Add File Share. Fill out your info.
- Select Add.
To connect to other cloud file systems:
- In the corner of your screen, select the Launcher > **Up arrow **.
- Open Files.
- In the top right, select **More **.
- Select Add new service > Install new service.
- To install a new cloud file system, choose a system and follow the onscreen steps.
Troubleshoot problems with file types and external devices
When I try to open a file, I get an “Unknown file type” error message
This error means that this file type isn’t working on FydeOS at this time.
I see an error: “Sorry, your device is not supported at this time”
FydeOS might not support the external storage device you’re trying to use. Make sure your external storage device’s format is supported.
If your storage device is supported, make sure you are using the latest version of FydeOS.
I see an error: “Sorry, your device was not recognized” or “Sorry, at least one partition on your device could not be mounted”
You’ll need to reformat your external storage device before you can use it with FydeOS. Follow the steps below.
Important: These steps will erase all your files stored on the storage device. Make sure to back them up somewhere else before erasing.
- In the corner of your screen, select the Launcher > **Up arrow **.
- Select Files.
- On the left, select the external storage device.
- In the window that appears, select Format.