How can we help?

• What could be the use cases for the FydeOS enterprise solution?

  The FydeOS enterprise solution provides IT professionals easy-to-use tools to facilitate collaboration and work from anywhere.

  IT professionals, including employees in marketing, sales, HR, operations, finance and other business teams, may work in a hybrid model and thus need a secure and controlled platform with remote access to company resources.

  FydeOS can also improve the efficiency of frontline workers, including customer service providers, content moderators, training staff, business development agents and office administrators, by providing fast sharing of devices, quick access to files and applications, and strict control over user behaviour.

• Do I need to install anti-virus software on FydeOS?

  No need. FydeOS is a tamper-proof operating system. The restrictions on user permissions make it fundamentally impossible for all undesirable software and viruses to be executed. User data is encrypted and stored locally and synchronised to the cloud by default.

  In addition, the built-in Chromium browser also alerts users not to visit malicious websites, preventing threats and data breaches. Enterprises can also restrict user behaviour according to their own needs and issue policies with one click to further ensure the security of enterprise devices.

• How do I update FydeOS? How long does it take?

  FydeOS provides simple, fast and secure services for businesses. Booting up is always fast, and updates are performed automatically in the background to reduce downtime.

  Users don’t have to wait to reboot their devices when OS updates are available. FydeOS can provide system update policies based on corporate needs. Companies are free to deploy when system updates occur, ensuring that employees’ devices are always up-to-date.

• Does FydeOS support office software?

  On FydeOS, it’s best to utilise the web version of Office suites, such as Google Docs, Notion, Office 365 online, etc.

  In the meantime, FydeOS can run Microsoft Office 365 Android apps. if you insist on using Microsoft Office, FydeOS can also provide dedicated technical support to access Microsoft Office in a secure virtual environment or locally.

• Can I run Windows apps on FydeOS?

  You can access some Windows software via the secure virtual environment within FydeOS, as well as local access to selected legacy programs through technical means, with a fully customisable support solution if an organisation has a specific set of applications that need to use.

• Does FydeOS work with my video conferencing app?

  FydeOS supports many mainstream video conferencing solutions, including Google Meet, Zoom, Microsoft Teams, VooV meetings, etc.

  Please let us know if you have a specific video conferencing tool you need to use but are not supported by FydeOS at the moment.

• What is the FydeOS enterprise solution?

  FydeOS enterprise solution provides a one-stop shop for businesses to easily deploy and manage all users and devices in a commercial capacity.

  FydeOS enterprise solution includes the following components:

  • Fully-licensed FydeOS bootable image
  • FydeOS management cloud
  • FydeOS online account and preference sync
  • Dedicated OTA update service
  • Dedicated enterprise app store
  • Real-time Data Monitoring Platform
  • Enterprise Remote Assistance
  • Enterprise Remote Desktop

  All cloud services can be privately deployed and customised if needed. FydeOS enterprise solution can provide 24/7 technical support and ultra-high availability SLA for essential cloud services.

• What is the pricing structure for the FydeOS enterprise solution?

  FydeOS enterprise solution can be offered as a contractual or subscription-based service. The cost varies depending on the quantity of volume in licensing, the detailed requirements for feature customisation, and the level of maintenance SLA.

  Feel free to contact our sales to get a free evaluation and quote.

• What is the FydeOS management cloud?

  FydeOS management cloud is a web-based application that allows IT admins to see all users and devices within the enterprise, configure appropriate policies and deploy them with a single click.

  FydeOS provides training and technical support to help IT admins get familiar with the FydeOS device management cloud and utilise it with confidence.

• What makes the FydeOS enterprise solution stand out?

  FydeOS is a cloud-first operating system designed to support the modern workforce, enabling employees to stay connected and productive whenever needed.

  With the FydeOS enterprise solution, companies can utilise cloud synchronisation of all files and preferences and support for leading productivity tools and video conferencing apps; FydeOS helps employees work effectively wherever they are.

  FydeOS updates in the background to keep devices secure without waiting.

  The FydeOS management cloud enables quick deployment of FydeOS devices with zero-touch enrollment and one-click management policy templates, freeing up management burdens of your IT admins, simplifying and securing all the digital assets for your company.

  There are many more exciting benefits to adopting the FydeOS enterprise solution and endless potential to be unleashed. Give it a try to find out.