Your FydeOS device is currently unable to connect to the Internet and complete the setup process. Please review the troubleshooting tips below and post in for technical support if you’re still experiencing issues.

  1. Make sure the network you’re connected to is properly set up and able to access the Internet.
  2. Try connecting your device to a different network.
  3. If these fail, you can enter Guest Mode from the link on the previous screen to use network diagnostic tools.

Supported networks:

FydeOS devices support the most common types of Wi-Fi networks, including the following:

  • Standards: 802.11 a/b/g/n and 802.11ac for AC-equipped FydeOS devices

#Networks that require sign-in

If the network you are using has a captive portal, or requires you to sign-in and accept an agreement to access the Internet, your device may have an issue connecting to the Internet. Try completing the initial setup of your FydeOS device on another network and then connect back to the network of your choice before signing in.